Communication with colleagues services and agencies
Learning outcomes
| Stage 1 | Stage 2 | Stage 3 |
|---|---|---|
Recognises challenging communications, including conflict with patients, families and colleagues, and discusses management strategies in supervision to promote positive outcomes. | N/A | Demonstrates the ability to communicate effectively both directly and in writing (via reports and letters) with multidisciplinary teams, GPs, colleagues, other health professionals, social services, NGOs and similar agencies. Demonstrates leadership ability in interdisciplinary and administrative settings (ward rounds, meetings, teaching). Effectively manages challenging and conflicted communication and liaison, aiming for positive outcomes. |
Resources
Below is a selection of RANZCP resources to help build knowledge and understanding in this learning area. These are provided as an entry point, and do not reflect formal learning or assessment requirements.
LearnIt modules (member login required)
- Communication: External communication - External communication - part 1
- Communication: External communication - External communication - part 2
- Communication: Internal communication - Internal communication
- Communication: Performance feedback for positive change - Performance feedback for positive change – part 1
- Communication: Performance feedback for positive change - Performance feedback for positive change – part 2