Need help logging in?

First time sign in
You will need:
a computer
your mobile device
access to the email account and mobile number registered to the College.
1. Go to www.ranzcp.org and click Log in.
2. Enter your new RANZCP username. Your username is your Member/ID number followed by @id.ranzcp.org. For example, 7654321@id.ranzcp.org.
3. Click ‘Forgot RANZCP password’. Do not attempt to enter a password.
4. Follow the prompts to set your new password.
5. Return to log in, using your new username and password.
6. Complete login by entering the verification code sent by SMS to your mobile device.
If you get stuck, more detailed instructions are available.

Forgot RANZCP username

Your RANZCP username is your Member/ID number followed by @id.ranzcp.org. For example, 7654321@id.ranzcp.org.

Forgot member/ID number

Your RANZCP Member/ID number can be found on your most recent subscription notice. Contact memberhelp@ranzcp.org if you are unable to locate it.

Forgot password

Follow the instructions to reset your password

Too many password attempts / account locked out

Your account will be locked for 15 minutes. Wait, then retry another password or reset your password.

Still can't log in?

The most common reasons are:

Entering a personal, work or health service email address into the username field instead of RANZCP username.

Solution

Enter your RANZCP username. This looks like 7654321@id.ranzcp.org where the number is your Member / ID number.
Follow the on-screen instructions to log in. Refer to signing in for the first time if you have never logged in before.

Accidentally mistyped RANZCP username

You might have typed the wrong numbers in your RANZCP username or typed them in the wrong order.

Solution

Return to log in, entering the correct username.

Need more help?

If you still can't log in, please take a screenshot of the error and send to memberhelp@ranzcp.org

Contact us

memberhelp@ranzcp.org

Tel. 1800 337 448 (calling from Australia)
Tel. 0800 443 827 (calling from Aotearoa New Zealand)
Tel. +61 3 9640 0646 (calling from overseas)

Support hours are 8.30 am - 5 pm AEST.
For support outside of hours, please send an email or visit the help centre.