Information session

Department of Veterans' Affairs (DVA) Workshop


6 June 2023


Maddison House
761 Darling Street
Rozelle, NSW 2039

Organised by

Department of Veterans' Affairs


Branch event Military and veterans NSW

All Fellows and trainees are welcome.

For those attending in-person, some light snacks and refreshments will be available from 6PM.

The workshop will include case studies and 'quizzes', to encourage interactive discussion and exploration, and a Q&A session.

Dress code: smart casual

RSVP to by Tuesday 30 May 2023.

The workshop is free of charge.

Event information


Dr Mary Chiu, BSc MBBS FRACGP AFRACMA - Senior Medical Adviser

Dr Chiu completed her Bachelor of Medicine and Surgery at the University of New South Wales and is currently a fellow of the Royal Australian College of General Practitioner. She has worked in a variety of health settings including public hospitals, private clinics and government agencies. Some of her past roles include Medical Officer at the Department of Immigration and Citizenship, Medical Officer at Garrison Health and Medical Officer at Defence Force Recruiting. She commenced her advisory role at the Department of Veterans’ Affairs in 2016 and is currently the Senior Medical Adviser - Compensation based in NSW. She also works as a clinician in addiction medicine. Dr Chiu is committed to treating every individual with a high level of respect and compassion. She works diligently with those around her to promote and maintain highest standard in each of her current and past roles. 

Dr Audra Barclay, MB BS, BSc(Med) - Senior Medical Adviser

Audra is a Senior Medical Adviser in Compensation at the Department of Veterans’ Affairs.

She completed her medical degree at the University of NSW and spent just under a decade working predominantly in internal medicine in NSW.

Audra has worked extensively in tertiary and continuing medical education, and in medical communications. Her past roles include, Co-Convenor of Clinical and Communication Skills at the University of NSW, Lead Learning Specialist at NPS MedicineWise and Editor of Medicine Today. Audra joined DVA in 2021 and has a special interest in ongoing training.


Making it easier for you to support those who have served the Nation

Australia has an enduring commitment to supporting the well-being of the veteran community. Meeting their mental health needs is a national priority. DVA relies heavily on the expertise of the Fellows of the College for their clinical care of veterans and to assist in the assessment of claims relating to mental health conditions.

Our aim is to ensure you have the information and resources you need to assist veterans with quality care and access to entitlements. Importantly, you are not alone in caring for your veteran patients. There is a suite of DVA-funded support services and programs available for your practice and your patients, and handy, tailored reference guides to make it easier for you to understand and apply DVA arrangements.

This workshop will cut through the bureaucratic complexities to showcase how you can support DVA clients' compensation claims in a streamlined way that limits the impacts on your practice. We will help to demystify the claim process, and provide insights about developing accurate, fulsome documentation, on the first go, for assessments of initial liability claims, incapacity payments, permanent impairment and rehabilitation.

We will dispel the myth you need a detailed understanding of the complex Acts that define compensation, or how to apply them to decision making about links to military service and liability. What is more important is your expertise and diagnosis as the treating medical specialist, and completion of the relevant documentation with required information and evidence. Our aim is to help you save time, avoid unnecessary repeat requests for information and achieve the best possible outcomes for your veteran patients.

Terms and conditions

Cancellation - change of mind
There is no cancellation refund as this is a free event. If you cannot attend and have registered, please let us know by sending an email to as there are limited numbers.

Cancellation - Medical
The health and safety of attendees is our highest priority. RANZCP is mindful of the health risks posed by COVID-19, and the importance of following official medical advice with respect to social distancing, practicing good hygiene and staying at home when unwell. RANZCP requests that any attendee who is feeling unwell or has cold flu like symptoms, or who may have been in contact with someone with COVID-19, not attend the event.
If, on medical grounds, you are unable to attend the event, please send your cancellation to

Event cancellation
RANZCP is monitoring the latest health advice from both the Department of Health (Australia) and the New South Wales Government, and we ask that all attendees do the same. If we are required to make any changes or cancellations to our event due to governement restrictions in relation to COVID-19, attendees will be notified by email.

For further information please contact


Audrey Laur
Branch Coordinator
Tel +61 2 9352 3600