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Useful online resources for the public

Useful mental health information, support and services.  


In an emergency dial triple zero 000 in Australia.

Telephone counselling

Lifeline                                          13 11 14

Suicide Call Back Service              1300 65 94 67

Men’s Line                                     1300 78 99 78

Kids Helpline                                 1800 55 1800

Drug and Alcohol Counselling          1800 888 236

Online counselling



Kids Helpline     

Men’s Line        

Drug and Alcohol Counselling Online

Fact sheets and information

Alzheimer's Australia
Detailed information about dementia and related illnesses.

Wide ranging information and advice about depression, including a depression checklist.

Black Dog Institute
Information on mood disorders such as depression and bipolar disorder.

Blue Knot Foundation
Support for survivors of childhood abuse and trauma including professional telephone counselling, information and resources.

Butterfly Foundation
Support for people with eating disorders including telephone and online counselling, information and resources.

Children of Parents with a Mental Illness (COPMI)
Resources and information for parents with a mental illness and their children, families and carers.

Headspace (Australia)
National youth mental health service. How to see a counsellor locally or get help online or over the telephone.

Mental Health in Multicultural Australia
Mental illness fact sheets translated into 21 community languages by the Department of Health.

Australian Government web portal that pulls together trusted, relevant mental health care services and information on a broad range of topics.

National Eating Disorders Collaboration
Current evidence-based information and resources on eating disorders. 

Reach Out
Online mental health service especially for young Australians.

SANE Australia
Fact sheets, video and podcasts that explain mental illness and related topics. There is an active web forum that anyone can join.

Support services

Mental Illness Fellowship of Australia

Service providing practical help during recovery from mental illness, including housing, employment and relationships. 


Mental Health Australia
Peak body representing and promoting the interests of the Australian mental health sector. 

National Mental Health Consumer and Carer Forum
A voice for consumers and carers.

Suicide Prevention Australia
Peak body for suicide prevention in Australia. 

New Zealand

In an emergency dial 111 in New Zealand.

Telephone counselling

Lifeline NZ                      0800 543 354

Depression Helpline         0800 111 757

Suicide Crisis Helpline     0508 828 865 (0508 TAUTOKO)

Alcohol Drug Helpline       0800 787 797


Online counselling

The Lowdown                email
                                    free text to 5626




Fact sheets and information

Alcohol Drug Helpline
A drugs A-Z, stories of positive experiences, resources, helpline and service directory.

Depression Helpline
Learn how to recognise and understand depression.

Like Minds, Like Mine
Information and resources to help reduce the stigma and discrimination faced by people with experience of mental illness.

The Lowdown
Online help for young people dealing with depression.


Mental Health Foundation of New Zealand
Supporting people with mental illness, and also their families/whãnau and friends.

Suicide Prevention Information New Zealand
Research and information about preventing suicide in New Zealand.